As riders, we know that sometimes things don't go as planned. No product is indestructible and sometimes crashes, riding errors or punctures can damage a product to such an extent that their function is seriously impaired or safe use is no longer possible. To keep you riding, we offer a Fair-Share Policy and extended warranty for DT Swiss carbon wheels and carbon component rims.
Fair-Share Policy
& Warranty
Our quality commitment to keep you riding
What is the
Fair-Share Policy?
The Fair-Share Policy applies to DT Swiss carbon wheels and carbon component rims. If the carbon rims have suffered a defect due to a riding error, you will benefit from a replacement with a new rim at a cost-conscious rate. The personal contribution is as follows:
- Carbon wheels:
CHF 249 / EUR 249 / USD 249 per wheel
Exception: ARC 1100 DICUT DISC wheel the charge is CHF 749 / EUR 749 / USD 749. - Carbon components rims:
CHF 179 / EUR 179 / USD 179 per rim
WHAT IS THE
EXTENDED warranty?
First-time owners of DT Swiss carbon wheels and carbon componant rims are provided with a lifetime warranty against material and workmanship defects. In such cases, DT Swiss will repair your product free of charge.
Benefits & Conditions
With the Fair-Share policy you start off on a good note with a refreshed wheel, ready for many kilometers of fun and adventure.
Learn more about the Fair-Share Policy conditions and the process steps you need to follow:
